Why We Built OTR Remote

For six years, we've been on the phone with fleet managers.

And the same story kept coming up.

"I've got 40 trucks out there and no idea what's happening until someone calls me with a problem."

"By the time I know something's wrong, it's already a $3,000 repair."

We heard this over and over. Different fleets, different sizes, different regions. Same problem.

That's why we built OTR Remote.

The Problem We Kept Hearing About

OTR Diagnostics has been helping owner-operators and small fleets diagnose their own trucks since 2019. Plug in your phone, read fault codes, force regens, and understand what's going on. Thousands of customers use it to save money and avoid unnecessary dealer visits.

But for fleet managers, there was a gap.

OTR Diagnostics requires someone at the truck with a phone plugged in. That works great for an owner-operator who's in the cab every day. It doesn't work for a fleet manager with trucks spread across three states.

Fleet managers need visibility without being there. They need to know what's happening across 20, 50, or 100 trucks without relying on drivers to plug in and check.

And they need to know before there's a problem, not after.

What Fleet Managers Actually Need

When we talked to fleet managers about what they wanted, the list was pretty consistent:

See fault codes across all trucks, instantly, without driver involvement

Know when a truck is heading toward a derate before it happens

Monitor aftertreatment health to prevent DPF problems from becoming breakdowns

Take action remotely, like forcing a regen or resetting a code

Have everything in one dashboard, not truck by truck

Get alerts when something needs attention, without having to check constantly

Basically: give me the same information a dealer tech has, but for my whole fleet, from my desk, all the time.

That's what we set out to build.

How We Built It

We didn't outsource this. We didn't partner with a hardware company overseas. We built OTR Remote ourselves, from the ground up.

We purchased our own semi trucks so we could test everything ourselves. Real trucks, real conditions, real problems. Not simulations. Not lab testing. Actual rigs on actual roads.

We assemble every unit right here at our headquarters in Detroit. When you get an OTR Remote device, it was built by our team, tested by our team, and shipped by our team.

What OTR Remote Does

OTR Remote is the same diagnostic intelligence we've built over six years with OTR Diagnostics. But now it's always connected, always watching.

A device plugs into each truck's diagnostic port. It connects over cellular and streams data 24/7. You see everything in a web dashboard.

What You Get

Fault codes the instant they trigger, across every truck

Derate alerts with countdown timers

Remote commands: force regens, reset codes, clear derates

Live engine data and aftertreatment monitoring

GPS tracking for every truck

AI diagnostics that help you understand what's wrong

Historical data to spot patterns and recurring issues

No phone plugged in. No waiting until something breaks.

Who It's Built For

OTR Remote is built for fleets. Three trucks minimum.

If you're running multiple trucks and tired of getting surprised by breakdowns, this is for you.

If you're an owner-operator running a single truck, OTR Diagnostics is still the best tool for your needs. It does everything you need when you're at the truck.

But if you need visibility across multiple trucks without being there, that's what OTR Remote is for.

The Bottom Line

We kept hearing the same story: trucks out there, no visibility, reacting instead of preventing.

So we built a solution: OTR Remote Diagnostics.

We tested it on our own trucks. We assemble it at our own facility. We stand behind it with our own support team.

If you're dealing with the same problem, let's talk about whether OTR Remote Diagnostics makes sense for your fleet. Call us at 586-799-4375.

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