Customer reviews
Real customers. Real trucks.
Owner-operators, techs and fleet managers on what OTR Diagnostics and OTR Remote do for their trucks, in their own words.
- 4.9/5 from 1,900+ buyers
- 4.78★ on Google, 600+ reviews
- Trusted by 10,500+ pros
Google reviews
Rated 4.78 stars across 600+ Google reviews.
This program has saved me thousands on roadside calls. Not to mention, the one on one support to fix an issue is unparalleled to other companies. Their customer service doesn’t ignore you for hours or days on end. They will check on you and confirm there’s no other issues. Then, they offer you a direct line to a representative to assist in the future. Thanks OTR!!
Travis Fly
Google review
I’ve been using this product for years. It has saved me from being towed and allowed me to properly diagnose issues without the dealership. It keeps track of fault codes and records all engine specs. But the best thing is it allows me to force regen to keep the engine running correctly.
Keith Spalding
Google review
Positive positivity!! Big thanks to the guys at OTR Performance. I am a owner operator of five years and have had my OTR pro diagnostic tool for three years. I have nothing but great things to say about my tool. It always works on my Paccar MX13 and several others I help with Cummins ISX. Having the OTR tool has saved me tons of money and time. I recommend ALL owner operators get this tool.
Robert Harrison
Owner-operator · Paccar MX13 · Google review
Hello, I have been using the OTR diagnostic tool for 2 years now, it is really a very helpful tool with all the features and updates for the Paccar MX13. Special thanks for Jason and his team for the continued support, they really stand behind their product any time I’m in need for help. Thanks for the fast follow up and timely response.
George Hanna
Paccar MX13 · Google review
This tool OTR is amazing and the people that work here. If you have it you will save plenty of money not going to the dealer every time you get a warning light or check engine light.
Dan
Google review
Great tool, great customer service, great people. This product has saved thousands over the years but just as important as the cost savings is the time savings. I have several of the older OTR tools and just purchased the cloud version.
Jared London
Google review
Customer stories
Owner-operators, in their own words.
Drivers on what changed once OTR Diagnostics was in the cab.
From skeptic to believer
Owner-operator · Paccar MX13
One owner-operator’s story
2016 Peterbilt 579 · Paccar MX13
Live from the Mid-America Trucking Show
Customer testimonial · MATS
On YouTube
Put to work on camera.
Truckers on YouTube showing OTR Diagnostics on real trucks.
Fixing a derated Paccar MX13
1st Gen. Trucker · 2015 Peterbilt 579
The scan tool came in clutch again
A Truckers Life
Does the OTR tool work?
Vibing With Young
Is it good for owner-operators?
Ryan Fox
Verified buyers
Reviews from OTR buyers.
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