What is the Return Policy?
Any product can be returned for a full refund within 30 days of delivery.
All returns are free and easy for domestic and international orders.
To process a return and receive a prepaid shipping label:
- email customer service at Support@OTRPerformance.com
- call at (586) 799-4375.
Please note that shipping charges are non-refundable.
What if I want to process a return after 60 Days?
A 20% restocking fee will be applied to any return after 60 days. No returns after 90 days.
How soon will I get my refund?
Once the item(s) returned is received we will then process the refund to your original payment method.
After the refund is issued, it will take up to 3 business days for the funds to appear back on your original payment method.
After the refund is issued, it will take up to 3 business days for the funds to appear back on your original payment method.
I received a damaged item(s), What do I do?
In the event of a damaged item, please reach out to our customer service team through email at Support@OTRPerformance.com or call at (586) 799-4375.
Our customer service team will assess the damage and figure out the best solution for you.
Our customer service team will assess the damage and figure out the best solution for you.
